G2 Vendor Directory

Blackbaud Enterprise Fundraising CRM vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricBlackbaud Enterprise Fundraising CRM

by Blackbaud

Freshsales

by Freshworks

Overall rating3.54.5
Review count451,244
Ease of use7.39.1
Ease of setup5.38.9
Quality of support6.99.0
Meets requirements7.48.9
NPS11.11111172.296173
Small Business31.8%67.7%
Mid-Market50.0%27.0%
Enterprise18.2%5.3%
Total page views2671,749
Total LLM citations1,68244,516

Blackbaud Enterprise Fundraising CRM

Blackbaud Enterprise Fundraising CRM is a purpose-built cloud solution designed to help enterprise nonprofit, healthcare, and higher education organizations increase fundraising performance with greater precision and efficiency. By unifying complex constituent data with embedded analytics and emerging AI capabilities, the platform enables teams to identify high-value opportunities, prioritize engagement, and act on insights faster.

Pros

  • Integrations
  • Software Tools
  • Customizability
  • Easy Integrations
  • Comprehensive
  • CRM Integration

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface