G2 Vendor Directory

Bigin by Zoho CRM vs. Oracle Siebel

A side-by-side comparison based on G2 review data.

MetricBigin by Zoho CRM

by Zoho

Oracle Siebel

by Oracle

Overall rating4.63.5
Review count877468
Ease of use9.27.2
Ease of setup8.97.0
Quality of support8.77.6
Meets requirements8.88.0
NPS74.1122570.239234
Small Business90.9%13.1%
Mid-Market8.1%25.2%
Enterprise1.0%61.7%
Total page views3,314521
Total LLM citations21,3751,731

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Pros

  • Ease of Use
  • Easy Setup
  • Integration
  • Feature Richness
  • Customer Support
  • Easy Customization