G2 Vendor Directory

Bigin by Zoho CRM vs. NetSuite

A side-by-side comparison based on G2 review data.

MetricBigin by Zoho CRM

by Zoho

NetSuite

by Oracle

Overall rating4.64.1
Review count8775,103
Ease of use9.27.9
Ease of setup8.97.0
Quality of support8.77.5
Meets requirements8.88.4
NPS74.11225737.335759
Small Business90.9%31.5%
Mid-Market8.1%58.0%
Enterprise1.0%10.6%
Total page views3,31414,335
Total LLM citations21,3759,223

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories.

Pros

  • Ease of Use
  • Customizability
  • Functionality
  • Customization Options
  • Customization
  • Reporting