Bigin by Zoho CRM vs. folk
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | folk |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 877 | 344 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 74.112257 | 66.180758 |
| Small Business | 90.9% | 97.1% |
| Mid-Market | 8.1% | 2.6% |
| Enterprise | 1.0% | 0.3% |
| Total page views | 3,314 | 1,432 |
| Total LLM citations | 21,375 | 15,151 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
folk
folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking
- Ease of Use
- Simple
- Contact Management
- Integrations
- Intuitive
- Customer Support