Bigin by Zoho CRM vs. Creatio AI CRM
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | Creatio AI CRM |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 877 | 383 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 8.9 | 8.5 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 74.112257 | 80.177515 |
| Small Business | 90.9% | 42.3% |
| Mid-Market | 8.1% | 43.7% |
| Enterprise | 1.0% | 14.0% |
| Total page views | 3,314 | 2,028 |
| Total LLM citations | 21,375 | 0 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
Creatio AI CRM
Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.
- Ease of Use
- Efficiency
- Customizability
- Customization
- Features
- Customization Options