Bigin by Zoho CRM vs. Brevo
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | Brevo |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 877 | 2,772 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 8.7 | 8.9 |
| Meets requirements | 8.8 | 9.0 |
| NPS | 74.112257 | 73.371648 |
| Small Business | 90.9% | 84.0% |
| Mid-Market | 8.1% | 12.7% |
| Enterprise | 1.0% | 3.4% |
| Total page views | 3,314 | 5,408 |
| Total LLM citations | 21,375 | 0 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
Brevo
Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.
- Ease of Use
- Features
- Easy Setup
- Email Marketing
- Simple
- Intuitive