G2 Vendor Directory

Bigin by Zoho CRM vs. ActiveCampaign

A side-by-side comparison based on G2 review data.

MetricBigin by Zoho CRM

by Zoho

ActiveCampaign

by ActiveCampaign

Overall rating4.64.4
Review count87714,827
Ease of use9.28.5
Ease of setup8.98.3
Quality of support8.78.7
Meets requirements8.88.9
NPS74.11225763.188467
Small Business90.9%92.0%
Mid-Market8.1%7.1%
Enterprise1.0%0.9%
Total page views3,31412,380
Total LLM citations21,375171,147

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable

ActiveCampaign

ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step.

Pros

  • Ease of Use
  • Automation
  • Automations
  • Automation Features
  • Features
  • Email Marketing