BigCommerce vs. Shopify Plus
A side-by-side comparison based on G2 review data.
| Metric | BigCommerce | Shopify Plus |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 582 | 872 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 8.5 | 8.9 |
| Quality of support | 8.5 | 8.6 |
| Meets requirements | 8.5 | 8.8 |
| NPS | 46.596859 | 64.754098 |
| Small Business | 76.6% | 68.9% |
| Mid-Market | 19.2% | 27.4% |
| Enterprise | 4.2% | 3.7% |
| Total page views | 1,687 | 2,492 |
| Total LLM citations | 17,154 | 8,653 |
BigCommerce
Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.
- Ease of Use
- Customer Support
- Easy Integration
- Product Management
- Easy Setup
- Customer Service
Shopify Plus
Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including
- Ease of Use
- Customer Support
- Reliability
- Quick Setup
- Easy Setup
- Customizability