G2 Vendor Directory

BeyondTrust Remote Support vs. KeeperPAM

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

KeeperPAM

by Keeper Security

Overall rating4.74.5
Review count39611
Ease of use9.49.0
Ease of setup8.98.1
Quality of support9.38.6
Meets requirements9.59.1
NPS79.94923972.727273
Small Business15.0%0.0%
Mid-Market36.5%63.6%
Enterprise48.6%36.4%
Total page views899319
Total LLM citations6,953492

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

KeeperPAM

Keeper’s patented PAM platform enables organizations to achieve complete visibility, security, control and reporting across every user on every device. KeeperPAM is cloud-based, enables zero-trust and zero-knowledge security and helps organizations meet compliance mandates by unifying three integral solutions into one unified platform – enterprise-grade password, secrets and privileged connection management.

Pros

  • Ease of Use
  • Flexibility
  • Secure Access
  • Security
  • Integrations
  • Easy Management