BeyondTrust Remote Support vs. JumpCloud
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | JumpCloud |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 396 | 4,125 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 9.3 | 9.0 |
| Meets requirements | 9.5 | 9.0 |
| NPS | 79.949239 | 70.848986 |
| Small Business | 15.0% | 35.6% |
| Mid-Market | 36.5% | 54.2% |
| Enterprise | 48.6% | 10.1% |
| Total page views | 899 | 8,377 |
| Total LLM citations | 6,953 | 37,741 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
JumpCloud
JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.
- Ease of Use
- Device Management
- Security
- Integrations
- Features
- User Management