G2 Vendor Directory

Barracuda Incident Response vs. ServiceNow Security Operations

A side-by-side comparison based on G2 review data.

MetricBarracuda Incident Response

by Barracuda

ServiceNow Security Operations

by ServiceNow

Overall rating4.54.3
Review count1685
Ease of use9.78.5
Ease of setup9.78.1
Quality of support9.58.6
Meets requirements9.38.9
NPS7554.878049
Small Business25.0%16.9%
Mid-Market50.0%23.4%
Enterprise25.0%59.7%
Total page views182593
Total LLM citations2422,400

Barracuda Incident Response

No email defense technology can protect against increasingly advanced email threats 100 percent of the time. Some advanced social engineering attacks like business email compromise will reach users’ mailboxes. And when they do, you need to respond quickly and accurately to minimize the scope and severity of damage. Barracuda Incident Response lets you respond to threats quickly and effectively, by automating investigative workflows and enabling direct removal of malicious emails

Pros

  • Email Security
  • Security
  • Features
  • Threat Detection
  • Incident Management
  • Cybersecurity

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management