G2 Vendor Directory

Barracuda Incident Response vs. KnowBe4 PhishER/PhishER Plus

A side-by-side comparison based on G2 review data.

MetricBarracuda Incident Response

by Barracuda

KnowBe4 PhishER/PhishER Plus

by KnowBe4, Inc.

Overall rating4.54.5
Review count16576
Ease of use9.79.0
Ease of setup9.78.7
Quality of support9.59.3
Meets requirements9.39.2
NPS7573.076923
Small Business25.0%11.5%
Mid-Market50.0%75.2%
Enterprise25.0%13.3%
Total page views182868
Total LLM citations2423,555

Barracuda Incident Response

No email defense technology can protect against increasingly advanced email threats 100 percent of the time. Some advanced social engineering attacks like business email compromise will reach users’ mailboxes. And when they do, you need to respond quickly and accurately to minimize the scope and severity of damage. Barracuda Incident Response lets you respond to threats quickly and effectively, by automating investigative workflows and enabling direct removal of malicious emails

Pros

  • Email Security
  • Security
  • Features
  • Threat Detection
  • Incident Management
  • Cybersecurity

KnowBe4 PhishER/PhishER Plus

KnowBe4 PhishER Plus delivers automated incident response to eliminate SOC noise and remediate malicious emails across your organization simultaneously. It leverages AI to categorize reported messages across email and Microsoft Teams, automatically responding to reporters, flagging high-risk messages, and removing threats across all mailboxes. SOC teams can even flip malicious messages into training simulations to see who would have fallen victim.

Pros

  • Phishing Prevention
  • Email Security
  • Automation
  • Ease of Use
  • Security
  • Threat Detection