G2 Vendor Directory

Bandwidth vs. Stream Chat

A side-by-side comparison based on G2 review data.

MetricBandwidth

by Bandwidth

Stream Chat

by Stream

Overall rating4.44.5
Review count50453
Ease of use8.99.1
Ease of setup8.88.9
Quality of support9.19.2
Meets requirements9.19.3
NPS58.7719361.538462
Small Business44.6%64.2%
Mid-Market39.3%22.6%
Enterprise16.0%13.2%
Total page views901374
Total LLM citations5,317112

Bandwidth

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Reliability
  • Navigation Ease
  • Staff Support

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration