G2 Vendor Directory

Bandwidth vs. PubNub

A side-by-side comparison based on G2 review data.

MetricBandwidth

by Bandwidth

PubNub

by PubNub

Overall rating4.44.4
Review count50425
Ease of use8.98.9
Ease of setup8.88.9
Quality of support9.19.3
Meets requirements9.19.1
NPS58.7719360.869565
Small Business44.6%52.0%
Mid-Market39.3%20.0%
Enterprise16.0%28.0%
Total page views901197
Total LLM citations5,317731

Bandwidth

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Reliability
  • Navigation Ease
  • Staff Support

PubNub

PubNub is a real-time platform for developers who build in-app chat and live features. The Chat SDK includes typing indicators, presence, message history, read receipts, reactions, and threads. PubNub supports unlimited subscribers per channel. PubNub assigns each message a server-side timetoken. Messages on a channel form one ordered sequence. End-to-end delivery latency is sub-100ms. DAZN uses PubNub to power chat and Watch Party experiences for 10 million users. PubNub charges by Monthly Active Users or transactions, depending on the plan.

Pros

  • Customer Support
  • Chat Functionality
  • Ease of Use
  • Data Security
  • Real-time Streaming
  • API Integration