G2 Vendor Directory

PubNub

by PubNub

25

Reviews

4.4

Star rating

#12

Rank in Event Stream Processing

Pros and cons

Pros

  • Customer Support
  • Chat Functionality
  • Ease of Use
  • Data Security
  • Real-time Streaming
  • API Integration

Cons

  • Time Management
  • Poor Customer Support
  • Poor Documentation
  • Navigation Issues
  • Navigation Difficulty
  • Data Management

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for PubNub.

Page views and citations · PubNub

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from PubNub.

Key stats

-100.0%

61

Small Business

4

Adoption by company size

SegmentShare of reviews
Small Business52.0%
Mid-Market20.0%
Enterprise28.0%

Quarterly history

QuarterReviewsStar rating
2026 Q274.5

Satisfaction ratings

Ease of Use8.9
Ease of Setup8.9
Quality of Support9.3
Meets Requirements9.1

What reviewers say

Saved Us Countless Dev Weeks on Server-Push Solutions

4.0

“Saved our teams countless dev weeks in building custom server-push solutions across the enterprise”

Principal Software Engineer

Reliable Real-Time Communication with Some Limitations

4.5

“I find PubNub extremely reliable. It's been crucial for our education platform because we rely heavily on its functionality for live sync interaction, connecting teachers and students in real-time. The whole data transfer aspect works well, especially for live interactions like s”

Engineering Manager

Not disappointing!

4.5

“Their extensive range of customer service features, including as live chat, group collaboration tools, and expert IoT device management, stand out remarkably amazing.”

Partner