G2 Vendor Directory

Ballpark - User Research and Surveys vs. ArcGIS Survey123

A side-by-side comparison based on G2 review data.

MetricBallpark - User Research and Surveys

by Ballpark HQ

ArcGIS Survey123

by Esri

Overall rating4.64.3
Review count6164
Ease of use9.39.3
Ease of setup9.39.3
Quality of support9.38.9
Meets requirements9.08.8
NPS75.40983647.457627
Small Business16.4%25.0%
Mid-Market52.5%45.0%
Enterprise31.1%30.0%
Total page views306430
Total LLM citations7391,755

Ballpark - User Research and Surveys

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Ease of Creation
  • Quick Setup
  • Intuitive

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization