ArcGIS Survey123
Reviews
Star rating
Rank in Mobile Forms Automation
Pros and cons
Pros
- Ease of Use
- Efficiency
- Easy Integrations
- Customization
- Setup Ease
- Form Customization
Cons
- Complexity
- Limited Customization
- Upload Issues
- Survey Issues
- Limited Features
- Software Bugs
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 25.0% |
| Mid-Market | 45.0% |
| Enterprise | 30.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q4 | 4 | 4.1 |
| 2026 Q1 | 7 | 4.4 |
| 2026 Q2 | 6 | 4.0 |
Satisfaction ratings
What reviewers say
Easy Offline Smart Forms with Seamless ArcGIS Integration
“Anyone can quickly create and use smart forms. It works offline, which makes it ideal for field data collection in remote areas. It also integrates seamlessly with ArcGIS, so the data you collect is immediately ready for mapping and analysis.”
Form-Based Surveys with Powerful Offline Sync for Field Data Collection
“The biggest strength is its form-based approach. Instead of dealing with complex GIS interfaces, you can create surveys just like a normal questionnaire (using XLSForm or the web designer). That means even non-technical users can collect accurate geographic data. Another thing”
Easy to Use, Reliable Offline Survey Tool
“Easy to use. I used it for about two years and never had any major issues. I liked that I could use it without internet service and then upload everything once we had a connection. It’s also very flexible for creating surveys and choosing the number of lines you want.”