G2 Vendor Directory

Backblaze Computer Backup vs. CrashPlan SMB

A side-by-side comparison based on G2 review data.

MetricBackblaze Computer Backup

by Backblaze

CrashPlan SMB

by CrashPlan

Overall rating4.44.4
Review count38415
Ease of use8.89.1
Ease of setup9.08.8
Quality of support8.59.1
Meets requirements9.39.2
NPS72.97297365.847666
Small Business86.8%31.3%
Mid-Market13.2%35.0%
Enterprise0.0%33.7%
Total page views266330
Total LLM citations1,5731,519

Backblaze Computer Backup

Backblaze Computer Backup for Business is a cloud-based endpoint backup software that automatically backs up and restores data from Mac and Windows computers across an organization. IT directors, system administrators, and managed service providers use it to protect employee laptops and desktops at small and mid-sized businesses, typically 5 to 1,000 devices. Common users include creative agencies, distributed and remote teams, K-12 and higher education IT departments, and organizations moving off legacy tools like CrashPlan or Code42.

Pros

  • Backup Solutions
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Reliability
  • Backup Ease

CrashPlan SMB

CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers.

Pros

  • Backup Solutions
  • Ease of Use
  • Backup Frequency
  • Cloud Backup
  • Reliability
  • Centralized Management