G2 Vendor Directory

AWS Systems Manager vs. Device42, A Freshworks Company

A side-by-side comparison based on G2 review data.

MetricAWS Systems Manager

by Amazon Web Services (AWS)

Device42, A Freshworks Company

by Device42

Overall rating4.54.7
Review count2652
Ease of use8.49.0
Ease of setup8.88.7
Quality of support8.69.6
Meets requirements9.09.1
NPS6479.166667
Small Business26.9%17.6%
Mid-Market30.8%37.3%
Enterprise42.3%45.1%
Total page views135325
Total LLM citations2213,077

AWS Systems Manager

AWS Systems Manager gives you visibility and control of your infrastructure on AWS. Systems Manager provides a user interface so you can view operational data from multiple AWS services and allows you to automate operational tasks across your AWS resources.

Pros

  • Ease of Use
  • Patch Management
  • Customer Support
  • Integrations
  • Easy Integrations
  • Patching

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.

Pros

  • Asset Management
  • Ease of Use
  • Tracking
  • Productivity Improvement
  • Solutions