
AWS Systems Manager
Reviews
Star rating
Rank in Enterprise IT Management
Pros and cons
Pros
- Ease of Use
- Patch Management
- Customer Support
- Integrations
- Easy Integrations
- Patching
Cons
- Learning Difficulty
- Complexity
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 26.9% |
| Mid-Market | 30.8% |
| Enterprise | 42.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Secure and Simple Configuration & Secrets Management for AWS Applications
“What I like best about AWS Systems Manager Parameter Store is its ability to securely centralize application configuration and sensitive parameters without hardcoding them into application code or deployment pipelines. It supports encryption through AWS KMS, versioning, parameter”
Helps in managing hybrid system, easy automation of configure management, OS patches, and inventory.
“The most helpful about AWS system manager is it works with hybrid cloud systems including on-prem systems. Prevent drift by resolving to configure management, OS patches, and inventory. Highly Secure and compliant with industry standards.”
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“The best thing i like about aws systems manager is they provide dashboard category wise such as operations management, application management, node management, shared resources, automation management. It is a centralized access control which also helps us in auditing control.”