G2 Vendor Directory

AWS Systems Manager

by Amazon Web Services (AWS)

26

Reviews

4.5

Star rating

#9

Rank in Enterprise IT Management

Pros and cons

Pros

  • Ease of Use
  • Patch Management
  • Customer Support
  • Integrations
  • Easy Integrations
  • Patching

Cons

  • Learning Difficulty
  • Complexity

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for AWS Systems Manager.

Page views and citations · AWS Systems Manager

Source: G2 review data

Key stats

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64

Enterprise

1

Adoption by company size

SegmentShare of reviews
Small Business26.9%
Mid-Market30.8%
Enterprise42.3%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0
2026 Q325.0

Satisfaction ratings

Ease of Use8.4
Ease of Setup8.8
Quality of Support8.6
Meets Requirements9.0

What reviewers say

Secure and Simple Configuration & Secrets Management for AWS Applications

5.0

“What I like best about AWS Systems Manager Parameter Store is its ability to securely centralize application configuration and sensitive parameters without hardcoding them into application code or deployment pipelines. It supports encryption through AWS KMS, versioning, parameter”

Cloud BI Engineer

Helps in managing hybrid system, easy automation of configure management, OS patches, and inventory.

4.5

“The most helpful about AWS system manager is it works with hybrid cloud systems including on-prem systems. Prevent drift by resolving to configure management, OS patches, and inventory. Highly Secure and compliant with industry standards.”

Program Analyst trainee

View all Your Services!

4.5

“The best thing i like about aws systems manager is they provide dashboard category wise such as operations management, application management, node management, shared resources, automation management. It is a centralized access control which also helps us in auditing control.”

Analyst