G2 Vendor Directory

AWS Systems Manager vs. ConnectWise RMM

A side-by-side comparison based on G2 review data.

MetricAWS Systems Manager

by Amazon Web Services (AWS)

ConnectWise RMM

by ConnectWise

Overall rating4.54.1
Review count2683
Ease of use8.48.5
Ease of setup8.88.1
Quality of support8.67.9
Meets requirements9.08.6
NPS6446.25
Small Business26.9%66.3%
Mid-Market30.8%28.9%
Enterprise42.3%4.8%
Total page views135920
Total LLM citations2216,187

AWS Systems Manager

AWS Systems Manager gives you visibility and control of your infrastructure on AWS. Systems Manager provides a user interface so you can view operational data from multiple AWS services and allows you to automate operational tasks across your AWS resources.

Pros

  • Ease of Use
  • Patch Management
  • Customer Support
  • Integrations
  • Easy Integrations
  • Patching

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment