Avaya Unified Communications vs. Microsoft 365
A side-by-side comparison based on G2 review data.
| Metric | Avaya Unified Communications | Microsoft 365 |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 42 | 5,875 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.1 | 9.0 |
| Quality of support | 8.7 | 8.7 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 44.736842 | 74.635464 |
| Small Business | 16.7% | 34.6% |
| Mid-Market | 23.8% | 35.1% |
| Enterprise | 59.5% | 30.3% |
| Total page views | 406 | 5,274 |
| Total LLM citations | 728 | 42,284 |
Avaya Unified Communications
Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.
- Ease of Use
- Video Conferencing
- Instant Messaging
- Remote Work
- VoIP Services
- Easy Integration
Microsoft 365
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration