G2 Vendor Directory

Avaya Unified Communications vs. Google Workspace

A side-by-side comparison based on G2 review data.

MetricAvaya Unified Communications

by Avaya

Google Workspace

by Google

Overall rating4.24.6
Review count4248,263
Ease of use8.99.4
Ease of setup8.19.4
Quality of support8.78.8
Meets requirements9.29.3
NPS44.73684272.710174
Small Business16.7%46.4%
Mid-Market23.8%34.2%
Enterprise59.5%19.3%
Total page views40622,480
Total LLM citations728216,934

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration

Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises.

Pros

  • Ease of Use
  • Team Collaboration
  • Integrations
  • Features
  • Intuitive
  • Google Integration