Avaya Unified Communications vs. 3CX
A side-by-side comparison based on G2 review data.
| Metric | Avaya Unified Communications | 3CX |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 42 | 549 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.1 | 9.0 |
| Quality of support | 8.7 | 8.2 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 44.736842 | 59.027778 |
| Small Business | 16.7% | 43.2% |
| Mid-Market | 23.8% | 49.3% |
| Enterprise | 59.5% | 7.5% |
| Total page views | 406 | 1,591 |
| Total LLM citations | 728 | 15,726 |
Avaya Unified Communications
Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.
- Ease of Use
- Video Conferencing
- Instant Messaging
- Remote Work
- VoIP Services
- Easy Integration
3CX
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.
- Ease of Use
- Reliability
- Flexibility
- Features
- Easy Setup
- Integrations