Avaya IP Office vs. Webex Calling
A side-by-side comparison based on G2 review data.
| Metric | Avaya IP Office | Webex Calling |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 11 | 644 |
| Ease of use | 9.0 | 9.3 |
| Ease of setup | 9.1 | 9.0 |
| Quality of support | 8.8 | 9.0 |
| Meets requirements | 9.6 | 9.3 |
| NPS | 72.727273 | 71.935484 |
| Small Business | 9.1% | 29.9% |
| Mid-Market | 63.6% | 40.5% |
| Enterprise | 27.3% | 29.6% |
| Total page views | 158 | 1,093 |
| Total LLM citations | 128 | 4,592 |
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.
Webex Calling
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.
- Ease of Use
- Reliability
- Call Quality
- Video Conferencing
- Integrations
- Features