Avaya IP Office vs. RingEX
A side-by-side comparison based on G2 review data.
| Metric | Avaya IP Office | RingEX |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 11 | 1,516 |
| Ease of use | 9.0 | 8.8 |
| Ease of setup | 9.1 | 8.5 |
| Quality of support | 8.8 | 8.3 |
| Meets requirements | 9.6 | 9.0 |
| NPS | 72.727273 | 48.351648 |
| Small Business | 9.1% | 57.9% |
| Mid-Market | 63.6% | 35.1% |
| Enterprise | 27.3% | 7.0% |
| Total page views | 158 | 6,988 |
| Total LLM citations | 128 | 16,099 |
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.
RingEX
WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.
- Ease of Use
- Customer Support
- Helpful
- Reliability
- Phone Calls
- Features