G2 Vendor Directory

Avaya IP Office vs. PBXware

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

PBXware

by Bicom Systems

Overall rating4.54.5
Review count1126
Ease of use9.08.9
Ease of setup9.18.9
Quality of support8.89.2
Meets requirements9.68.9
NPS72.72727376
Small Business9.1%60.9%
Mid-Market63.6%39.1%
Enterprise27.3%0.0%
Total page views158313
Total LLM citations128432

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    PBXware

    PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

    Pros

    • Ease of Use
    • Reliability
    • Flexibility
    • Helpful
    • Feature Abundance
    • Easy Integration