G2 Vendor Directory

Avaya IP Office vs. net2phone

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

net2phone

by net2phone

Overall rating4.54.4
Review count11194
Ease of use9.08.9
Ease of setup9.18.6
Quality of support8.88.8
Meets requirements9.68.9
NPS72.72727366.666667
Small Business9.1%79.9%
Mid-Market63.6%17.5%
Enterprise27.3%2.6%
Total page views158766
Total LLM citations1282,926

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    net2phone

    net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

    Pros

    • Ease of Use
    • Customer Service
    • Customer Support
    • Helpful
    • Simplicity Focus
    • Affordable