Avaya IP Office vs. MiVoice 5000
A side-by-side comparison based on G2 review data.
| Metric | Avaya IP Office | MiVoice 5000 |
|---|---|---|
| Overall rating | 4.5 | 3.9 |
| Review count | 11 | 123 |
| Ease of use | 9.0 | 8.3 |
| Ease of setup | 9.1 | 7.7 |
| Quality of support | 8.8 | 7.6 |
| Meets requirements | 9.6 | 8.4 |
| NPS | 72.727273 | 22.413793 |
| Small Business | 9.1% | 27.7% |
| Mid-Market | 63.6% | 57.1% |
| Enterprise | 27.3% | 15.1% |
| Total page views | 158 | 17 |
| Total LLM citations | 128 | 0 |
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.
MiVoice 5000
Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities