G2 Vendor Directory

Avaya IP Office vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

GoTo Connect

by GoTo

Overall rating4.54.4
Review count111,422
Ease of use9.09.1
Ease of setup9.18.9
Quality of support8.89.0
Meets requirements9.69.2
NPS72.72727365.425913
Small Business9.1%70.8%
Mid-Market63.6%24.6%
Enterprise27.3%4.6%
Total page views1582,301
Total LLM citations12812,252

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    GoTo Connect

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Easy Setup
    • Features
    • User Interface