Avaya IP Office vs. GoTo Connect
A side-by-side comparison based on G2 review data.
| Metric | Avaya IP Office | GoTo Connect |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 11 | 1,422 |
| Ease of use | 9.0 | 9.1 |
| Ease of setup | 9.1 | 8.9 |
| Quality of support | 8.8 | 9.0 |
| Meets requirements | 9.6 | 9.2 |
| NPS | 72.727273 | 65.425913 |
| Small Business | 9.1% | 70.8% |
| Mid-Market | 63.6% | 24.6% |
| Enterprise | 27.3% | 4.6% |
| Total page views | 158 | 2,301 |
| Total LLM citations | 128 | 12,252 |
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.
GoTo Connect
GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.
- Ease of Use
- Customer Support
- Reliability
- Easy Setup
- Features
- User Interface