G2 Vendor Directory

Avaya IP Office vs. Dialaxy

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

Dialaxy

by Dialaxy Inc.

Overall rating4.54.4
Review count11269
Ease of use9.09.6
Ease of setup9.19.5
Quality of support8.89.6
Meets requirements9.69.2
NPS72.72727365.055762
Small Business9.1%64.7%
Mid-Market63.6%35.0%
Enterprise27.3%0.4%
Total page views1581,442
Total LLM citations1281,684

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    Dialaxy

    Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Helpful
    • Call Quality
    • Features