G2 Vendor Directory

Avaya IP Office vs. Call Center for Skype

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

Call Center for Skype

by PrettyMay

Overall rating4.54.3
Review count1114
Ease of use9.08.7
Ease of setup9.19.0
Quality of support8.88.2
Meets requirements9.68.6
NPS72.72727342.857143
Small Business9.1%57.1%
Mid-Market63.6%14.3%
Enterprise27.3%28.6%
Total page views15841
Total LLM citations12819

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    Call Center for Skype

    Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

    Pros

    • Helpful