G2 Vendor Directory

Avaya IP Office vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

Avaya Unified Communications

by Avaya

Overall rating4.54.2
Review count1142
Ease of use9.08.9
Ease of setup9.18.1
Quality of support8.88.7
Meets requirements9.69.2
NPS72.72727344.736842
Small Business9.1%16.7%
Mid-Market63.6%23.8%
Enterprise27.3%59.5%
Total page views158406
Total LLM citations128728

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    Avaya Unified Communications

    Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

    Pros

    • Ease of Use
    • Video Conferencing
    • Instant Messaging
    • Remote Work
    • VoIP Services
    • Easy Integration