Avaya IP Office vs. 8x8 Work
A side-by-side comparison based on G2 review data.
| Metric | Avaya IP Office | 8x8 Work |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 11 | 942 |
| Ease of use | 9.0 | 8.8 |
| Ease of setup | 9.1 | 8.6 |
| Quality of support | 8.8 | 8.4 |
| Meets requirements | 9.6 | 8.8 |
| NPS | 72.727273 | 47.123894 |
| Small Business | 9.1% | 54.6% |
| Mid-Market | 63.6% | 35.1% |
| Enterprise | 27.3% | 10.3% |
| Total page views | 158 | 1,840 |
| Total LLM citations | 128 | 4,153 |
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple