G2 Vendor Directory

Avaya IP Office vs. 3CX

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

3CX

by 3CX

Overall rating4.54.4
Review count11549
Ease of use9.09.1
Ease of setup9.19.0
Quality of support8.88.2
Meets requirements9.69.1
NPS72.72727359.027778
Small Business9.1%43.2%
Mid-Market63.6%49.3%
Enterprise27.3%7.5%
Total page views1581,591
Total LLM citations12815,726

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    3CX

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

    Pros

    • Ease of Use
    • Reliability
    • Flexibility
    • Features
    • Easy Setup
    • Integrations