Avaya IP Office vs. 3CX
A side-by-side comparison based on G2 review data.
| Metric | Avaya IP Office | 3CX |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 11 | 549 |
| Ease of use | 9.0 | 9.1 |
| Ease of setup | 9.1 | 9.0 |
| Quality of support | 8.8 | 8.2 |
| Meets requirements | 9.6 | 9.1 |
| NPS | 72.727273 | 59.027778 |
| Small Business | 9.1% | 43.2% |
| Mid-Market | 63.6% | 49.3% |
| Enterprise | 27.3% | 7.5% |
| Total page views | 158 | 1,591 |
| Total LLM citations | 128 | 15,726 |
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.
3CX
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.
- Ease of Use
- Reliability
- Flexibility
- Features
- Easy Setup
- Integrations