G2 Vendor Directory

Autotask vs. Keka

A side-by-side comparison based on G2 review data.

MetricAutotask

by Kaseya

Keka

by Keka Technologies

Overall rating4.34.4
Review count6412,436
Ease of use8.29.2
Ease of setup7.79.0
Quality of support8.48.9
Meets requirements8.79.0
NPS51.42405162.368059
Small Business70.0%21.6%
Mid-Market27.1%73.8%
Enterprise2.9%4.6%
Total page views1,34310,368
Total LLM citations6,50317,689

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations

Keka

Keka is a global HRMS built for mid-market and enterprise organizations. 12500 organisations across 180+ countries run people operations across multiple entities, countries, and workforce types on Keka. To support them, Keka's PeopleOS brings Core HR, payroll, time and attendance, hiring, performance, employee experience, and project and service automation onto one employee-first platform. As a result, every people decision flows directly into pay, compliance, and business outcomes. HR teams run statutory-compliant payroll in US, India, APAC, GCC countries, and more.

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • User Interface
  • Helpful
  • Simple