G2 Vendor Directory

Automation Anywhere Aisera Solutions vs. ServiceNow AI Agents

A side-by-side comparison based on G2 review data.

MetricAutomation Anywhere Aisera Solutions

by Automation Anywhere

ServiceNow AI Agents

by ServiceNow

Overall rating4.44.3
Review count146506
Ease of use8.78.5
Ease of setup8.38.2
Quality of support9.18.5
Meets requirements8.78.5
NPS60.15037646.581197
Small Business13.7%23.0%
Mid-Market21.9%25.3%
Enterprise64.4%51.7%
Total page views1,0522,803
Total LLM citations14610,916

Automation Anywhere Aisera Solutions

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential cost efficiencies, higher organizational productivity, and an enhanced employee experience.

Pros

  • Helpful
  • Ease of Use
  • Customer Support
  • Automation
  • Artificial Intelligence
  • Customer Satisfaction

ServiceNow AI Agents

ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 350+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps.

Pros

  • Efficiency
  • Ease of Use
  • Messaging Automation
  • Easy Integrations
  • Helpful
  • Bot Creation