G2 Vendor Directory

Loom vs. Grain

A side-by-side comparison based on G2 review data.

MetricLoom

by Atlassian

Grain

by Grain Intelligence

Overall rating4.74.7
Review count2,415314
Ease of use9.49.5
Ease of setup9.59.6
Quality of support9.19.2
Meets requirements9.39.3
NPS81.43986779.288026
Small Business61.6%76.4%
Mid-Market31.4%20.1%
Enterprise7.1%3.5%
Total page views3,283867
Total LLM citations49,02014,084

Loom

Loom is video communication that moves work forward. Think of Loom as a tool that transforms how you share and understand ideas. Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation.

Pros

  • Ease of Use
  • Easy Recording
  • Screen Recording
  • Easy Sharing
  • Video Recording
  • Time-saving

Grain

Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind.

Pros

  • Helpful
  • Integrations
  • Features
  • Ease of Use
  • Accuracy
  • Customer Support