Atlassian Enterprise Support vs. Splashtop Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Atlassian Enterprise Support | Splashtop Remote Support |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 38 | 286 |
| Ease of use | 8.8 | 9.6 |
| Ease of setup | 8.6 | 9.5 |
| Quality of support | 8.6 | 9.5 |
| Meets requirements | 9.1 | 9.6 |
| NPS | 55.263158 | 86.545455 |
| Small Business | 31.6% | 56.8% |
| Mid-Market | 47.4% | 38.9% |
| Enterprise | 21.1% | 4.3% |
| Total page views | 180 | 606 |
| Total LLM citations | 199 | 9,168 |
Atlassian Enterprise Support
Keep your systems running smoothly with access to highly-trained support teams and quick response times
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease