G2 Vendor Directory

Atlassian Enterprise Support vs. SolarWinds DameWare Remote Support

A side-by-side comparison based on G2 review data.

MetricAtlassian Enterprise Support

by Atlassian

SolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

Overall rating4.34.3
Review count3868
Ease of use8.89.1
Ease of setup8.69.0
Quality of support8.68.5
Meets requirements9.19.3
NPS55.26315852.941176
Small Business31.6%14.7%
Mid-Market47.4%50.0%
Enterprise21.1%35.3%
Total page views180180
Total LLM citations199915

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros

    SolarWinds DameWare Remote Support

    Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

    Pros

    • Ease of Use
    • Remote Control
    • Automation
    • Remote Access
    • Affordable
    • Software Updates