Atlassian Enterprise Support vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | Atlassian Enterprise Support | ScreenConnect |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 38 | 520 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 8.6 | 9.0 |
| Meets requirements | 9.1 | 9.4 |
| NPS | 55.263158 | 80.040733 |
| Small Business | 31.6% | 66.5% |
| Mid-Market | 47.4% | 30.2% |
| Enterprise | 21.1% | 3.3% |
| Total page views | 180 | 621 |
| Total LLM citations | 199 | 4,745 |
Atlassian Enterprise Support
Keep your systems running smoothly with access to highly-trained support teams and quick response times
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed