G2 Vendor Directory

Atlassian Enterprise Support vs. N-able Take Control

A side-by-side comparison based on G2 review data.

MetricAtlassian Enterprise Support

by Atlassian

N-able Take Control

by N-able

Overall rating4.34.5
Review count38150
Ease of use8.89.2
Ease of setup8.69.1
Quality of support8.68.9
Meets requirements9.19.3
NPS55.26315868.115942
Small Business31.6%70.7%
Mid-Market47.4%23.3%
Enterprise21.1%6.0%
Total page views180234
Total LLM citations1991,271

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros

    N-able Take Control

    N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys,

    Pros

    • Ease of Use
    • Remote Control
    • Easy Setup
    • Remote Access
    • Remote Support
    • Reliability