G2 Vendor Directory

Atlassian Enterprise Support vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricAtlassian Enterprise Support

by Atlassian

LogMeIn Resolve

by GoTo

Overall rating4.34.3
Review count38474
Ease of use8.89.1
Ease of setup8.69.0
Quality of support8.68.9
Meets requirements9.19.1
NPS55.26315855.201699
Small Business31.6%35.5%
Mid-Market47.4%43.1%
Enterprise21.1%21.4%
Total page views1801,211
Total LLM citations1995,616

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros

    LogMeIn Resolve

    LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

    Pros

    • Ease of Use
    • Remote Control
    • Remote Access
    • Remote Support
    • Customer Support
    • Features