G2 Vendor Directory

Atlassian Enterprise Support vs. JumpCloud

A side-by-side comparison based on G2 review data.

MetricAtlassian Enterprise Support

by Atlassian

JumpCloud

by JumpCloud Inc.

Overall rating4.34.5
Review count384,125
Ease of use8.89.1
Ease of setup8.69.0
Quality of support8.69.0
Meets requirements9.19.0
NPS55.26315870.848986
Small Business31.6%35.6%
Mid-Market47.4%54.2%
Enterprise21.1%10.1%
Total page views1808,377
Total LLM citations19937,741

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros

    JumpCloud

    JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

    Pros

    • Ease of Use
    • Device Management
    • Security
    • Integrations
    • Features
    • User Management