Atlassian Enterprise Support vs. ISL Online
A side-by-side comparison based on G2 review data.
| Metric | Atlassian Enterprise Support | ISL Online |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 38 | 625 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.6 | 9.3 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 55.263158 | 75.369458 |
| Small Business | 31.6% | 51.7% |
| Mid-Market | 47.4% | 26.0% |
| Enterprise | 21.1% | 22.3% |
| Total page views | 180 | 703 |
| Total LLM citations | 199 | 3,394 |
Atlassian Enterprise Support
Keep your systems running smoothly with access to highly-trained support teams and quick response times
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple