Atlassian Enterprise Support vs. FixMe.IT
A side-by-side comparison based on G2 review data.
| Metric | Atlassian Enterprise Support | FixMe.IT |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 38 | 221 |
| Ease of use | 8.8 | 9.7 |
| Ease of setup | 8.6 | 9.6 |
| Quality of support | 8.6 | 9.5 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 55.263158 | 82.272727 |
| Small Business | 31.6% | 66.1% |
| Mid-Market | 47.4% | 31.7% |
| Enterprise | 21.1% | 2.3% |
| Total page views | 180 | 80 |
| Total LLM citations | 199 | 126 |
Atlassian Enterprise Support
Keep your systems running smoothly with access to highly-trained support teams and quick response times
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.