Atlassian Enterprise Support vs. Datto RMM
A side-by-side comparison based on G2 review data.
| Metric | Atlassian Enterprise Support | Datto RMM |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 38 | 807 |
| Ease of use | 8.8 | 9.0 |
| Ease of setup | 8.6 | 8.9 |
| Quality of support | 8.6 | 8.7 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 55.263158 | 69.987547 |
| Small Business | 31.6% | 64.1% |
| Mid-Market | 47.4% | 32.3% |
| Enterprise | 21.1% | 3.6% |
| Total page views | 180 | 1,493 |
| Total LLM citations | 199 | 11,939 |
Atlassian Enterprise Support
Keep your systems running smoothly with access to highly-trained support teams and quick response times
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support