G2 Vendor Directory

ATLAS.ti vs. InMoment Experience Improvement (XI) Platform

A side-by-side comparison based on G2 review data.

MetricATLAS.ti

by ATLAS.ti Scientific Software Development GmbH

InMoment Experience Improvement (XI) Platform

by PG Forsta

Overall rating4.74.7
Review count60319
Ease of use9.29.4
Ease of setup9.39.0
Quality of support9.89.1
Meets requirements9.49.1
NPS82.75862186.942675
Small Business39.0%47.8%
Mid-Market33.9%39.2%
Enterprise27.1%13.0%
Total page views434490
Total LLM citations4,1033,432

ATLAS.ti

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth research projects: With ATLAS.ti, you can easily unlock actionable findings from your qualitative and mixed methods data with intuitive research tools and best-in-class technology: • Get access to native Mac and Win apps, plus our Web version • All features and tools included in one complete software package • Save time and find insights automatically, powered by AI • Experience seamless project

Pros

  • Ease of Use
  • Useful
  • Efficiency
  • Intuitive
  • Time-saving
  • Categorization

InMoment Experience Improvement (XI) Platform

InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos.

Pros