G2 Vendor Directory

Atlas Support vs. JustCall

A side-by-side comparison based on G2 review data.

MetricAtlas Support

by Atlas Support Inc

JustCall

by Saas Labs

Overall rating4.94.3
Review count232,395
Ease of use9.79.0
Ease of setup9.88.9
Quality of support10.08.6
Meets requirements9.78.8
NPS91.30434851.754757
Small Business87.0%61.3%
Mid-Market13.0%31.7%
Enterprise0.0%7.0%
Total page views1126,012
Total LLM citations45128,488

Atlas Support

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: 👋 Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. 📹 Session Recording: A video is worth a thousand words.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • User Interface
  • Customizability
  • Intuitive

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations