Atlas Support vs. GoTo Connect
A side-by-side comparison based on G2 review data.
| Metric | Atlas Support | GoTo Connect |
|---|---|---|
| Overall rating | 4.9 | 4.4 |
| Review count | 23 | 1,422 |
| Ease of use | 9.7 | 9.1 |
| Ease of setup | 9.8 | 8.9 |
| Quality of support | 10.0 | 9.0 |
| Meets requirements | 9.7 | 9.2 |
| NPS | 91.304348 | 65.425913 |
| Small Business | 87.0% | 70.8% |
| Mid-Market | 13.0% | 24.6% |
| Enterprise | 0.0% | 4.6% |
| Total page views | 112 | 2,301 |
| Total LLM citations | 451 | 12,252 |
Atlas Support
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: 👋 Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. 📹 Session Recording: A video is worth a thousand words.
- Helpful
- Customer Support
- Ease of Use
- User Interface
- Customizability
- Intuitive
GoTo Connect
GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.
- Ease of Use
- Customer Support
- Reliability
- Easy Setup
- Features
- User Interface